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This is the privacy policy of Bright & Right Lawyers Pty Ltd ACN 656 281 542 trading as Bright & Right Lawyers (we, our or us).

We are committed to protecting the privacy of our visitors, clients, providers, and employees (you or your) and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).

This policy outlines the information we collect from you when you use our website or our services and how we manage that information.

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1. The kinds of personal information we collect

The kinds of personal information that we collect include:

• contact details such as name, role or position, address, email address, mobile number, landline number and fax number, personal logo, company logo, personal image, personal photos, financial details provided by you;

• information relating to your circumstances and affairs relevant to the matters in which we are instructed and provided by you;

• information you provided to us about your legal interests and requirements and the legal services that you may wish to purchase;

• information regarding our communications with you and your attendance at seminars or promotional events held by us;

• if you are an employee or prospective employee, information about your qualifications, skills and work experience;

• if you are a provider or prospective provider, information about your business skills, services, products and prices.

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2. How we collect personal information

We collect personal information by various means including when:

• you contact us with a question or inquiry through our website or directly calling us or emailing us;

• you follow our company page in LinkedIn or subscribe to our newsletter or legal updates service;

• you attend a seminar or event where we are hosting or presenting;

• you instruct us to act for you and we open a file and conduct a conflict check;

• our clients provide information about related or adverse parties relevant to the advice or services we are providing;

• we undertake a search or investigation;

• you visit our website;

• you communicate with us through communication Apps such as  WhatsApp, WeChat and PEXA Key. 

Where practicable we collect personal information about you directly from you. However, we may have collected information about you from a third party such as a client, a third-party information provider, the courts or a person responding to our questions or inquiries.

We are required to collect the full name and address of our clients by the Solicitors Rules made under the Legal Profession Act 2004 (NSW). Accurate name and address information must also be collected in order to comply with the trust account record keeping requirements in the Legal Profession Regulation 2005 (NSW) and to comply with our duty to the courts.

If you are a client and do not provide us with full name and address information, we cannot act for you.

If you do not provide us with accurate personal information we may not be able to carry out our instructions or achieve the purpose for which the information has been sought.

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3. The purposes for which we collect, hold, use and disclose personal information

We collect, hold and use personal information in order to:

• respond to your enquiries;

• provide legal services;

• employ competent and diligent personnel;

• monitor or improve the use of and satisfaction with our legal services; and

• let you know about legal developments, our expertise and legal services that may be of interest to you.

We disclose personal information:

• in order to carry out the instructions of our clients; and

• subject to our confidentiality obligations, when using services in support of our legal practice.

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4. The parties to whom your personal information is disclosed

Subject to our confidentiality obligations, we may share some relevant personal information with:

• parties related to a matter you have with us, government authorities and service providers as reasonably required to carry out your instructions;

• our e-mail marketing provider for the purposes of providing you our newsletter, invitations and legal updates; and

• third party service providers who assist us with archival, auditing, accounting, specialised legal advisory, business consulting, website or technology services.

We also will disclose your information if required by law to do so or in circumstances permitted by the Privacy Act. For example, where we have reasonable grounds to suspect that unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been is being or may be engaged in, in response to a subpoena, discovery request or a court order.

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5. Disclosure of information outside the jurisdiction of collection

We do not disclose personal information to overseas recipients except when it is required in order for us to continue providing services to you.  It will be as a result of your direct instructions to us. In doing so, we will take reasonable steps to ensure that you are aware of the overseas recipient to whom your information is provided and that you provide us with your instructions before we release your personal information to the overseas recipient.

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6. Opting out of marketing communications

We may, from time to time, send you newsletters, invitations and legal updates about our services. You can opt out of receiving further such communications by notifying us using our contact details below.

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7. Security

We take reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure.

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8. Access/correction/updating personal information

You can contact us to access, correct or update your personal information. Unless we are subject to confidentiality obligation or some other restriction on giving access to the information and we are permitted to refuse you access under the Privacy Act, we will endeavour to make your information available to you within 30 days.  Examples of circumstances where we may refuse to give you access to your personal information include where:

• giving access would be unlawful;

• we reasonably believe that giving you access would pose a serious threat to the life, health or safety of any individual or to public health or public safety;

• giving access would have an unreasonable impact on the privacy of others;

• the information could reveal the intentions of a party in negotiations;

• giving access could prejudice the taking of appropriate action in relation to unlawful activity; or

• giving access could reveal evaluative information in a commercially sensitive decision making process.

If you request to correct your personal information, we will correct, or, if we consider more appropriate, note your request for amendment of the information on your record.

We will not charge you to make a request to access your record but we may charge you to actually provide access depending on the costs associated with obtaining and providing the material.

These actions can usually be taken by contacting us using the contact information on the “Contact Us” section below. 

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9. Notification of Changes

This privacy policy was last updated in January 2025. We may change this privacy policy from time to time by updating this post on our website. It is your responsibility to check and review from time to time for the updated policy.

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10. Contact us

If you have any questions, concerns or requests relating to your rights or if you believe a breach of this privacy policy occurs, please contact us in the first instance by sending an email through this address or via our website. We will endeavour to respond to your email as soon as and as best as we can. If you are not satisfied with our response to your questions, concerns, or complaint you may seek a review by contacting the Office of the Australian Information Commissioner using the information available at http://www.oaic.gov.au/privacy/privacy-complaints. We may seek further clarifications from you, consult with other parties including legal specialists and keep records of your complaint.